Need a bit of guidance? We’ve gathered helpful contacts, support lines, and essential info all in one place. Whether you’re in a tough spot or just need to know who to call, this page is here to point you in the right direction.
Explore and download the 2025 Support at Home Program Handbook
Explore and download our Home Care Pricing Schedule
A free 24/7 telephone service to speak with a mental health professional and get support or referrals. Open to anyone experiencing mental health issues or carers seeking guidance.
Phone: 1800 011 511
Lifeline offers 24/7 crisis support and suicide prevention services. It’s available to all Australians who are feeling overwhelmed, distressed, or in need of immediate emotional assistance.
Phone: 13 11 14
Link2home is a state-wide helpline offering support and referrals for people experiencing or at risk of homelessness. Available daily from 9am to 10pm, and for emergency housing support overnight.
Phone: 1800 152 152
CAMHS supports young people (0–17 years) with mental health concerns through early assessment, treatment, and referrals. Services are available across Newcastle, Lake Macquarie, and the Hunter Valley.
Newcastle: (02) 4904 9100
Lake Macquarie: (02) 4904 9100
Hunter Valley: (02) 4939 2449
Whether you’re looking for the right support or making a referral for someone else, we’re here to help. Let’s work together to build capacity, confidence, and connection.
