We’re here to provide care that’s personal, flexible, and built on trust. At Capacity Plus Group, every service is shaped around you, with real people, real relationships, and support that grows with you.
Capacity Plus Group was founded in Newcastle to raise the standard of disability support, bridging the gap between safety, quality, and genuine, person-led care. Backed by decades of experience, our team set out to create a service that puts people first, every step of the way.
To deliver safe, inclusive, and person-led disability support that empowers people to live with confidence, purpose, and connection. Every service is built on trust, respect, and a strong belief in the rights and potential of every individual we support.
A future where every person is valued, heard, and supported to live a life that’s truly their own, rich in dignity, choice, and belonging. We envision a community where inclusion is the norm, and every individual has the freedom to thrive, grow, and lead the life they choose.
We deliver person-centred programs that build confidence, connection, and capacity. Backed by years of experience and a genuine commitment to care, our team supports individuals to grow, express themselves, and feel part of something meaningful.
The support you choose matters. Here’s what makes ours different.
We’re proud to have a team of dedicated, down-to-earth people who bring care, experience, and genuine heart to every interaction.
From support workers and recovery coaches to specialists and coordinators, we work together to help participants feel safe, heard, and supported.
Whether you’re new to the NDIS or already receiving support, we’re here to walk alongside you, with empathy, flexibility, and a whole lot of human connection.
Posted on Kylie MartinTrustindex verifies that the original source of the review is Google. Finding the right support worker for our autistic son felt like an overwhelming challenge - until we found Greg at Capacity Plus. From our very first conversation, Greg made the process seamless, thoughtful and stress-free. His expertise in matching us with the perfect support worker was truly life-changing, and for the first time in a year, we felt like we could breathe again. Thanks to Greg’s care, insight and regular check-ins, our transition back to work has been effortless - a luxury we hadn’t had while navigating this complex process. This has been, without a doubt, the best experience we’ve had with an NDIS provider. I cannot recommend Greg and Capacity Plus highly enough for anyone seeking an incredible, trustworthy and genuinely supportive service. Forever grateful!Posted on Carlie Croese - Croese BuildingTrustindex verifies that the original source of the review is Google. Lovely carers who are very knowlegable in the special needs industry. Very trustworthy and caring, my daughter is very happy.Posted on Amanda ChristieTrustindex verifies that the original source of the review is Google. Greg and his team have been responsive, professional and they listen to our needs. My boys love their time with their support workers and look forward to it each week. Highly recommend Capacity Plus.Posted on Kurt WalkerTrustindex verifies that the original source of the review is Google. Great service delivered by experienced people.Posted on Margriet van luikTrustindex verifies that the original source of the review is Google. This is a very professional and personal NDIS provider in Newcastle. They have a lot of experience and provide personalised and specific care for each individual. I can highly recommend them.Posted on Colin and Ashleigh BoobyTrustindex verifies that the original source of the review is Google. Capacity Plus Group is Newcastle NDIS provider. Greg has been amazing in his communication and very happy to answer any questions I have. The staff are caring and willing to go above and beyond for the needs of our daughter.Posted on Alex O'NeillTrustindex verifies that the original source of the review is Google. A caring Newcastle NDIS provider, a real credit to Greg and the team. Happy to answer questions and then provide real caring service.
Whether you’re looking for the right support or making a referral for someone else, we’re here to help. Let’s work together to build capacity, confidence, and connection.