About us

More than support, a team that stands beside you

We’re here to provide care that’s personal, flexible, and built on trust. At Capacity Plus Group, every service is shaped around you, with real people, real relationships, and support that grows with you.

Where It All Started

Capacity Plus Group was founded in Newcastle to raise the standard of disability support, bridging the gap between safety, quality, and genuine, person-led care. Backed by decades of experience, our team set out to create a service that puts people first, every step of the way.

Our Mission

To deliver safe, inclusive, and person-led disability support that empowers people to live with confidence, purpose, and connection. Every service is built on trust, respect, and a strong belief in the rights and potential of every individual we support.

Our Vision

A future where every person is valued, heard, and supported to live a life that’s truly their own, rich in dignity, choice, and belonging. We envision a community where inclusion is the norm, and every individual has the freedom to thrive, grow, and lead the life they choose.

Capacity Plus Group

Supporting growth, connection, and confidence

We deliver person-centred programs that build confidence, connection, and capacity. Backed by years of experience and a genuine commitment to care, our team supports individuals to grow, express themselves, and feel part of something meaningful.

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Focused on building real skills and independence
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Referral satisfaction rate from families and providers
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WHAT SETS US APART

Why Choose Capacity Plus Group

The support you choose matters. Here’s what makes ours different.

Person-centred support

Experienced team

Local focus

Empowering independence

A team that delivers person-centred care, local knowledge, and trusted NDIS experience.

We’re proud to have a team of dedicated, down-to-earth people who bring care, experience, and genuine heart to every interaction.

From support workers and recovery coaches to specialists and coordinators, we work together to help participants feel safe, heard, and supported.

Whether you’re new to the NDIS or already receiving support, we’re here to walk alongside you, with empathy, flexibility, and a whole lot of human connection.

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Focused on building real skills and independence
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Referral satisfaction rate from families and providers
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Hear from our community

Start your support journey

Whether you’re looking for the right support or making a referral for someone else, we’re here to help. Let’s work together to build capacity, confidence, and connection.