NDIS Support Services in Newcastle, Lake Macquarie, Maitland and The Hunter Region

Local NDIS Support you can trust.

We support people across Newcastle and the Hunter with practical, respectful care. Our focus is simple, helping you feel confident, supported, and in control of your day to day life.

Registered
NDIS Provider

Provider No.

4050122187

NDIS Quality and Safeguards Commission

Delivering quality support you can rely on

About us

A team that delivers person-centred care, local knowledge, and trusted NDIS experience.

30 +
Years of disability support experience
100 %
Focused on building real skills and independence
98 %
Referral satisfaction rate from families and providers

NDIS Services

NDIS Support you
can trust.

We provide a range of flexible, person-centred NDIS supports across Newcastle and the Hunter. Whether you’re looking for day-to-day assistance, support to build skills, or help navigating the NDIS, our team is here to guide you.

Let’s talk about what support looks like for you, and how we can help you live with more confidence and independence.

Individualised Living Options (ILO)

Design a living setup that fits your goals, with more choice and flexibility.

Supported Independent Living (SIL)

Get the day-to-day support you need to live safely and independently in your own home.

Community Access & Engagement

Support to build confidence, join groups, and stay connected with your local community.

Personal Care & In Home Support

Respectful help with daily routines like showering, meals, and household tasks.

Transport Services

Safe, reliable transport for appointments, work, or community activities.

Employment Support

Support to explore job options, build skills, and stay confident in the workplace.

Development of Life Skills

Learn practical skills like budgeting, cooking, and communication at your pace.

Learn more about our NDIS Services

Hear from our community

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Kylie Martin profile picture
Kylie Martin
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Finding the right support worker for our autistic son felt like an overwhelming challenge - until we found Greg at Capacity Plus. From our very first conversation, Greg made the process seamless, thoughtful and stress-free. His expertise in matching us with the perfect support worker was truly life-changing, and for the first time in a year, we felt like we could breathe again. Thanks to Greg’s care, insight and regular check-ins, our transition back to work has been effortless - a luxury we hadn’t had while navigating this complex process. This has been, without a doubt, the best experience we’ve had with an NDIS provider. I cannot recommend Greg and Capacity Plus highly enough for anyone seeking an incredible, trustworthy and genuinely supportive service. Forever grateful!
Posted on Google Google
Carlie Croese - Croese Building profile picture
Carlie Croese - Croese Building
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Lovely carers who are very knowlegable in the special needs industry. Very trustworthy and caring, my daughter is very happy.
Posted on Google Google
Amanda Christie profile picture
Amanda Christie
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Greg and his team have been responsive, professional and they listen to our needs. My boys love their time with their support workers and look forward to it each week. Highly recommend Capacity Plus.
Posted on Google Google
Kurt Walker profile picture
Kurt Walker
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service delivered by experienced people.
Posted on Google Google
Margriet van luik profile picture
Margriet van luik
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
This is a very professional and personal NDIS provider in Newcastle. They have a lot of experience and provide personalised and specific care for each individual. I can highly recommend them.
Posted on Google Google
Colin and Ashleigh Booby profile picture
Colin and Ashleigh Booby
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Capacity Plus Group is Newcastle NDIS provider. Greg has been amazing in his communication and very happy to answer any questions I have. The staff are caring and willing to go above and beyond for the needs of our daughter.
Posted on Google Google
Alex O'Neill profile picture
Alex O'Neill
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
A caring Newcastle NDIS provider, a real credit to Greg and the team. Happy to answer questions and then provide real caring service.

NDIS registration and standards

We are a Registered NDIS Provider

Independently audited, fully compliant, and trusted across Newcastle and the Hunter for over 3 years.

With new reforms raising the bar on provider standards, choosing a registered NDIS provider matters more than ever. We’ve been held to the highest standards of safety, quality and accountability set by the NDIS Quality and Safeguards Commission since 2022, giving participants and families genuine peace of mind.

Respectful, rights-based support

Your choices, dignity, and independence come first.

Screened, trained staff

Every worker is cleared, trained, and accountable.

Protected by the NDIS Code of Conduct

Your rights, safety, and dignity come first.

Start your support journey

Whether you’re looking for the right support or making a referral for someone else, we’re here to help. Let’s work together to build capacity, confidence, and connection.

SIL Vacancy Available

A room is available in our Newcastle SIL home

We have one room available in our Supported Independent Living home in New Lambton. Take a look around and see if it could be the right fit.

1 room available Queens Road SIL home in New Lambton, Newcastle
New Lambton, Newcastle NSW
Queens Road
4Bed
2Bath
2Car
1Vacancy
View this home and enquire
1 min tour

Take a real walk through the home

No staged photos. Claire walks you through the actual house so you can see exactly what life here looks like.

Claire Mason, Accommodation Manager
ClaireAccommodation Manager

Aged care

Our Aged Care Services

We deliver flexible, person-centred aged care services that help older Australians live safely, independently, and with dignity. Whether you need help at home, health support, or just a bit of extra confidence to stay connected, we’re here to walk beside you.

Let’s talk about the care that feels right for you and how we can support your independence every step of the way.

Everyday Living

Help with the daily tasks that keep your home safe, comfortable, and running smoothly.

Independence Supports

Support to help you stay connected, confident, and in control of your care.

Clinical Supports

Access qualified health professionals to support your physical and emotional wellbeing.

Care Management

Ongoing guidance to make sure your care is safe, effective, and right for you.

Learn more about our Aged Care Services

WHAT SETS US APART

Why Choose Capacity Plus Group

The support you choose matters. Here’s what makes ours different.

Person-centred support

Experienced team

Local focus

Empowering independence

Find the right support for you or someone you care about

We offer tailored support through NDIS services. Whether you’re looking for everyday help or planning ahead, explore how we can assist across both programs.